Tyrell, Inc. is proud to offer you the most advanced breakthrough in acne pimple treatment with the introduction of Zeno™. We want to make sure you are completely satisfied with your purchase and that it is meeting your acne pimple treatment expectations. We are so confident in your satisfaction that we’re offering you our 30-day no-risk guarantee.

Your Zeno Acne Clearing Device purchase is backed by a 30-Day Satisfaction Guarantee. In order to receive a full refund, return it to the location where you purchased your Zeno or please call Zeno customer service within 30-days of your original purchase at 888-4-MY-ZENO (888-469-9366).

The Zeno Customer Service Department will then provide on how to ship back your Zeno and its contents to:
Tyrell, Inc.
515 W. Greens Road, Suite 725
Houston, Texas 77067

*PLEASE NOTE! In order to receive a refund, your Zeno must include ALL original packaging and contents (wall plug charger, product manual) along with a copy of the Zeno email confirmation and return no later than 30-days of original order date.

Upon return, credit will be applied to your original credit card used during the initial order.

Warranty Service

Your Zeno is covered by a 1-year limited warranty from the date of the original purchase.* If you would like to obtain warranty service, please call our Customer Service Department at 1-888-469-9366. We are available Mon-Fri from 8:00AM to 5:00PM Central Time. Please have your Zeno with you when you call.

*Click here for warranty details